Fulfillment – Enhancing the Customer Life Cycle from Day 1
To put it simply, fulfillment in a commercial sense, speaks to everything that happens to your products after they’ve been stored. It’s the process by which your products reach their clients and it’s the quality and manner in which they do. This attention to detail and partner planning mentality is what sets Encompass apart.
The Freedom to Figure out Brand You
At each step in the fulfillment process – from housing of goods, to their timely and efficient shipping, and the processing of any returns, repackaging and restocking – are our responsibility. Relieved of this burden, ecommerce companies are left free to do what they do best:
- Innovate, initiate and imagine new products, while at the same time…
- Attracting, Retaining and Engaging New and Existing Customers
You know and I know that the lifeblood of any new business is new ideas. Customers (and sales) will naturally follow. And as inventories grow you’ll need a warehousing and fulfillment expert to get the job done right. In fact, with Encompass leading the way, you’ll never have to even touch your own inventory!
But our best capabilities encompass greater still:
Multiple Opportunities from Multiple Marketplaces
Unlike many of our competitors, we engage with multiple online marketplaces. That way you can reach even more online customers. Our preferred online sellers include:
- Rakuten (formerly Buy.com)
- And more!
Considering that 85% of the world shops online – an impressive 6.2 billion web-based consumers – now is the time to enlist in our unmatched global capabilities and bank on our multi-market reach.
The Human Touch
Lastly, encompass goes the extra mile by relying on friendly and efficient staff to help answer your questions and to ensure that your products are where you need them to be and are ready to reach their final destination on time.
Branding: A Business No-Brainer
One of the ways we do that is by working with you to design and preserve your own unique package branding. Think about it: something as simple as the Amazon logo, the now iconic convex arrow beneath Amazon lettering on packages, immediately telegraphs to the consumers that an Amazon product has arrived.
We take your branding just as seriously and are committed to helping develop your own unique brand identity – a distinction that many online marketplaces fail to acknowledge, preferring instead, to promote their own branding over yours.